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Privacy Policy

Effective April 27, 2026

1. Introduction

FlickBook ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at flickbook.gg and related services (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, information generated through your use of the Service, and information from third parties.

  • Account information: name, email address, username, and password when you register
  • Profile data: avatar, location, skill tier, ELO rating, and match history
  • Match data: scores, opponents, timestamps, and game locations you submit
  • Communications: messages sent through in-app chat and support requests
  • Device & usage data: IP address, browser type, pages visited, and session duration
  • Location data: approximate location when you use the "Find Game" or "Nearby" features

3. How We Use Your Information

We use the information we collect to operate and improve the Service.

  • Create and manage your account and player profile
  • Calculate and display ELO ratings, tier rankings, and leaderboards
  • Match you with nearby players and facilitate game scheduling
  • Send transactional emails (match confirmations, account updates)
  • Detect and prevent fraud, abuse, and violations of our Terms
  • Analyze usage trends to improve platform features
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share information in the following limited circumstances: with service providers who help us operate the platform (hosting, analytics, email delivery); when required by law or to protect our rights; with your consent; or in connection with a merger, acquisition, or sale of assets (you will be notified in advance).

Other players on the platform can see your public profile information including your username, tier, ELO, and match history. You can adjust visibility settings in your account preferences.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes. Match records may be retained in anonymized form for statistical purposes.

6. Cookies & Tracking

We use cookies and similar tracking technologies to maintain sessions, remember your preferences, and understand how the Service is used. For detailed information, please read our Cookie Policy. You can control cookies through your browser settings, though disabling certain cookies may affect Service functionality.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you
  • Correction: request that we correct inaccurate or incomplete data
  • Deletion: request that we delete your personal data ("right to be forgotten")
  • Portability: receive your data in a structured, machine-readable format
  • Objection: object to certain types of processing, including marketing
  • Restriction: request that we restrict processing of your data

To exercise any of these rights, contact us at russelrexj@gmail.com.

8. Security

We implement industry-standard security measures including encrypted connections (TLS), hashed passwords, and access controls. However, no system is completely secure. We encourage you to use a strong, unique password and to log out of shared devices.

9. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on the platform. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

russelrexj@gmail.com

FlickBook Inc., Cagayan de Oro, Philippines